Rentals and Leases

Smarter Digital Journeys. Redefine the Rental Experience.

Renting is more than contracts and collections. It is about delivering clarity, convenience, and control. Tilli supports every step of the rental lifecycle by simplifying communication, payments, and lease management. Whether you manage residential units, commercial properties, or equipment rentals, Tilli helps tenants stay informed, property teams stay efficient, and operations stay aligned. With tilliX, Nudge, and tilliPay, every interaction becomes faster, smarter, and easier to manage.

Lease. Live. Renew.

Simplify lease initiation with digital contracts, identity verification, and payment setup
Automate renewal notifications, upgrade offers, and document requests
Enable tenants to manage preferences, billing schedules, and communication channels
Track move-in, move-out, and service requests across units and locations

Power the Rental and Leasing Experience

tilliX: Role-Based Intelligence for Property Teams and Tenants

tilliX offers a unified platform for managing lease engagement, billing cycles, and tenant communications. Each user type gets the visibility and controls they need—from individual renters to portfolio managers.

For Tenants
Self-service access to lease agreements, billing plans, payment history, communication preferences, and support requests

For Property Managers
Dashboards tracking payment status, lease renewals, service issues, and at-risk tenants by unit or region

For Support & Leasing Agents
Tenant-specific history with alerts, documents, and messages for quick assistance and workflow automation

Use Cases

Digital signature capture for new and renewal leases
Move-in and move-out status tracking and alerts
Payment interval setup: monthly, bi-weekly, quarterly
Preference management: channel selection, auto-pay enrollment, e-statement options
Issue reporting: maintenance, billing disputes, noise complaints
Document center: downloadable lease, insurance, compliance forms
At-risk tenant tracking and renewal forecasting
Unit-level engagement analytics and occupancy dashboards

View Types: Tenant View, Leasing Agent View, Property Manager Dashboard, Portfolio Operations View

Nudge: Smarter Communication Across the Lease Lifecycle

Nudge helps property teams deliver timely messages that reduce service requests, prevent missed payments, and support seamless tenant engagement—from application to exit.

Use Cases

New lease confirmation with e-sign prompts and welcome pack
Upcoming payment reminders with plan summary and balance
Auto-renewal notice with upgrade or move-out options
Service request updates and resolution confirmations
Community announcements and building notices
Deposit return notifications with tracking links
Document submission alerts: proof of income, insurance, ID
Move-out checklist reminders and walk-through scheduling

Channel Options: Email, SMS, WhatsApp, In-App, ChatBot, IVR

tilliPay: Flexible and Secure Payments for Rentals and Leases

tilliPay enables fast, error-free payments across rent cycles, deposits, utilities, and other property-related fees. Support single-unit tenants, co-signers, or multi-property billing under one intelligent platform.

Use Cases

First month’s rent with deposit and one-time setup fees
Recurring rent payments with flexible frequency and scheduling
Shared rent or multi-tenant billing with split-pay support
Auto-pay enrollment and payment interval adjustments
Refund disbursement for security deposits or overpayments
Late fee collection and chargeback processing
Move-out payment adjustments and final billing

Payment Methods Supported: Credit Cards, Debit Cards, ACH, Wallets, QR Codes, Pay-by-Link

Actions Enabled by Tilli

Scenario	Digital Experience Enabled
New Lease Signed	Welcome message with digital contract, payment setup, and profile preferences
Lease Renewal	Renewal prompt with e-sign link and new terms overview
Move-In Confirmed	Confirmation message with building access and checklist
Payment Due	Smart nudge with embedded payment link and balance
Maintenance Request	Submission confirmation with service ETA and CSR chat option
Tenant Moves Out	Final billing, refund notification, and walk-through scheduler
Rent Shared Between Tenants	Split billing notification and individual payment tracking
Late Payment	Automated reminder with dispute and repayment options

Make Every Lease Simple, Seamless, and Tenant-Friendly

Streamline how you manage leases, communicate with tenants, and collect payments—all from one platform purpose-built for rental and leasing operations. Whether it’s move-in day or renewal season, Tilli brings structure and speed to every interaction.