Memberships

Personalize Member Interaction, Drive Loyalty and Streamline Payments

Tilli helps clubs, associations, nonprofits, and online communities create better member experiences through automated communication, seamless payment journeys, and powerful operational insights. With Nudge, tilliPay, and tilliX, membership-based organizations can drive renewals, streamline fee collection, and strengthen loyalty across every member touchpoint.

Activate. Strengthen Loyalty. Stay Engaged.

Welcome messages with next-step CTAs for profile, benefits, and preferences
Event or orientation invites based on member type or location
Targeted nudges for higher tiers, family add-ons, or exclusive benefits
One-click upsells with embedded payment links
At-risk member detection using behavior and payment gaps
Dynamic experiences based on age, interests, location, or tier
Track engagement trends and payment behaviors to improve retention strategies

Tools That Power the Membership Journey

tilliX: Insightful Dashboards for Membership Teams

tilliX equips admins, finance leads, and community managers with real-time visibility into member behavior, payment activity, and engagement metrics. Identify trends, reduce churn, and drive smarter outreach campaigns.

Use Cases

Self-service profile and preference management
Event registration and attendance tracking
Membership tier upgrades and benefit access
Support ticket submission and resolution
Payment plan and billing history visibility
Engagement dashboards by program, tier, or location
Automated alerts for inactive or high-risk members

View Types: Member View, Admin View, Finance View, Program Manager View

Nudge: Personalized Communication for Every Member

Nudge allows membership organizations to stay top of mind with contextual messages delivered via email, SMS, WhatsApp, and more. Keep members informed, engaged, and connected without manual follow-ups.

Use Cases

Membership renewal reminders
Welcome messages and onboarding checklists
Event invitations and RSVP confirmations
Tier upgrade opportunities and benefit nudges
Payment failure alerts and re-engagement flows
Birthday and anniversary wishes

Channel Options: Email, SMS, WhatsApp, In-App, Voice, ChatBot

tilliPay: Flexible Payment Experiences for Member-Based Models

tilliPay makes it easy to collect dues, process renewals, and manage multi-tier billing across any device. Whether you offer one-time memberships or recurring access, tilliPay ensures secure, branded transactions tailored to your model.

Use Cases

Monthly or annual membership fee collection
Family or group plan billing
Donation and sponsorship payments
Auto-renewal enrollment and management
Refunds, chargebacks, discounts, and partial payments
Multi-location or multi-program fee separation

Payment Methods Supported: Auto Debit, Credit Cards, Debit Cards, ACH, Wallets, QR Codes, Pay-by-Link

Trusted Results Across Industries

“With Tilli’s nudges, we saw a 40% drop in missed payments and fewer calls to our support team. The experience feels effortless—for both our staff and our users.”
— Director of Operations, Public Services Organization

“TilliX gave us real-time insight into who was falling behind and why. We used that data to proactively reach out—and it worked.”
— VP, Customer Success, National Service Provider

Membership Management Made Effortless

Whether you manage a fitness center, a global alumni network, a donor community, or a private club, Tilli helps you engage members, simplify payments, and grow loyalty with ease.