Helping 30,000 People Find COVID-19 Relief
CASE STUDY IN PARTNERSHIP WITH WASHINGTON GAS Background and Summary Washington Gas is a regulated utility providing natural gas service to more than 1.2 million customers in the District of Columbia, Maryland, and Virginia. The company provides energy to...
Transforming the Customer Communication Experience for a Major Utility
CASE STUDY IN PARTNERSHIP WITH WASHINGTON GAS Background and Summary for Customer Communication Experience Washington Gas is a regulated utility providing natural gas service to more than 1.2 million customers in the District of Columbia, Maryland, and Virginia....
Digital Customer Experience for Howard County, Maryland
CASE STUDY IN PARTNERSHIP WITH HOWARD COUNTY Background Howard County has been one of the fastest-growing counties since 2017. As a result, the county determined that the most successful path to engage with its constituents and customers was to provide a fully...
Digital Trends for Utility Companies: Five Things Utility Companies Should Embrace In 2022
It's 2022, and technology has continued to move forward, creating more streamlined customer payments and interaction processes. Here are five trends that are becoming expectations for utility companies and beyond in the digital world. Digital Signatures Paper...
How To Write Emails That Create Conversions
If you remember that one time that Instagram shut down and everyone panicked, then this is for you. The truth is, you don't own social media, but you do own your email list. Unfortunately, however, many business owners struggle with creating email content that...
Customer Communication Tips For 2022
You want to connect and communicate with your customers. Still, with growing marketing and communication technology and platforms, it can be hard to know the best way to meet your customers where they are and build authentic communication channels. So here are some...
The Environmental Impact Of Paper Billing
Every day we become more aware that we need to do more for the environment. And reduced paper consumption is one way you can significantly impact the environment by eliminating the excessive consumption of paper. Did you know that it takes 24 trees to produce one...
What Is Nudge?
Nudge is an advanced tool created to elevate your customer experience and communication. Nudge has everything you need to collect revenue, connect with your customers, and transform your business through exceptional billing services, event-based communication, and...
Is SMS Marketing the New Email?
SMS — or text messaging — is a powerful tool for marketing and customer communication. While email marketing tends to be the most significant focus, SMS marketing allows instant content delivery and less competition in their inbox. What Is SMS Marketing And How...
Product
Nudge
tilliCX
Monay
INDUSTRIES
Utilities
Banking & Finance
Telecommunications
And more...
Company
About Us
Careers
Services
Resources
Case Studies
Blog
Support
Request a Demo
Start Free Trial
Contact
Follow Us On Social
Product
Nudge
UtilliCX
Monay
INDUSTRIES
Utilities
Banking & Finance
Telecommunications
And more...
Company
Services
Resources
Case Studies
Articles
Support
Request a Demo
Start Free Trial
Contact
Follow Us On Social