by Tilli | Dec 20, 2021 | Digital Billing, Digital Currency, Tilli
Utilities are changing. The industry is shifting from a centralized power supply model to an increasingly decentralized, customer-centric, and digital model. It’s increasingly important that utility companies embrace a holistic digital transformation to entirely...by Tilli | Dec 6, 2021 | Customer Communication, Customer Experience, Tilli
The future’s so bright, you’re gonna need some shades.The utility industry is changing, and at an ever-increasing speed. New trends and new advances are making the industry more exciting than ever before, especially in the world of customer communication. The...by Tilli | Dec 1, 2021 | Technological Innovation, Tilli
Utilities have had two main ways of monitoring their grids in the past. The first has been to use human inspectors and technicians, going out into the field and looking at things manually. The second has been to put sensors in the field, which can send information...by Tilli | Nov 15, 2021 | Digital Billing, Payment Options, Tilli
It’s true: collecting payments for utilities is a tough gig. Between keeping up with new regulations, managing a constantly changing client base, and maintaining relationships with clients that have been in business for decades, there’s so much coming at...by Tilli | Nov 8, 2021 | Blockchain, Tilli
It’s no secret that we’re in the midst of a revolution. As blockchain technology becomes more and more prevalent, it’s clear that there will be no end to how our lives are transformed by this new innovation. The way we think about money is changing,...