Fort Worth, TX – April 24, 2024 – Tilli, a leading FinTech digital communication company and provider of comprehensive e-bill presentment and customer communication solutions, is excited to announce the presence of its leadership team, Ali Saberi, Founder and CEO and Shabbir Gilani, Chief Revenue Officer in CS Week Conference, from April 30 to May 2, 2024, at Fort Worth, TX. 

Visitors can meet the Tilli team at the Fiserv Booth #622 to discuss innovative solutions to enhance customer communications and engagement, focusing on optimizing utility payments, reducing costs, and modeling consumer behavior as they navigate a biller’s digital communication journey and strategy.  

Ali has also been invited to join a panel discussion on “ Digital Transformation for Enhanced Customer Engagement and Optimized Payments” with its strategic partner and payment provider Fiserv and Washington Gas, scheduled for May 1st, 2024, at 3:15 PM. In this session, the visitors and attendees can witness the effectiveness of a multichannel digital strategy and bill payment options such as web, email, SMS, IVR, and proactive use-cases for new bills, bill reminders, outages, appointment confirmation, customer agreements, field payments, etc. These deployments have resulted in a notable increase in on-time payments, reduced daily sales outstanding, cost savings from paper call center volume, and a significant improvement in customer engagement for Washington Gas. 

We are excited to be a part of CS Week 2024 and we are here to spotlight the significance of digital bill presentment and payments in reducing costs and boosting customer satisfaction and engagement scores,” said Ali Saberi.  “We look forward to meeting with a number of organizations looking to improve their e-bill adoption and digital customer communications” he added. 

Mark your calendars and join attendees from Tilli at CS Week 2024 to learn more about the future of utility customer communication and payment solutions. 

For more information, visit Booth #622 during CS Week or Get in touch with us.

About Tilli: 

Tilli, headquartered in McLean, VA is an innovative fintech company specializing in global Digital Payment Solutions and Cloud-Based Customer Communication Platform as a Service (CPaaS) offerings. Its products enhance customer engagement, streamline communication, and facilitate payment processing. Tilli takes pride in its certifications, including ISO 27001, PCI-DSS Level 1, and SOC 2 Type 2 compliance, demonstrating its commitment to maintaining the highest security and compliance standards.

 

Shabbir Gilani CRO Tilli SoftwareShabbir Gilani

Chief Revenue Officer

Shabbir Gilani, Chief Revenue Officer, holds an extensive experience of 25 years in leadership, system implementation, and business development across different industry verticals. He personifies a strong combination of technology and human essence to palpate customer challenges that ensures organization-wide solution implementations on time, every time. His expertise in identifying the customer communication challenges and implementing a tailor-made apt solution can transform the digital journey of any business.

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Shahid Husain

Chief Operating Officer

A seasoned technologist with 20+ years of strategic ERP proficiency driving excellence in tech landscapes, ranging from full life cycle software development, operations, and management to organizational change and IT strategy. From solution architecture to project mastery, his in-depth knowledge amplifies our ventures, ensuring optimal client engagement and enriched service offerings. He has extensive expertise in building, developing, and leading high-performing and distributed global teams across consulting and products. Follow Shahid Husain at 

Raja Gopal Vemuri

Chief Technology Officer

Besides being the chief technology architect of Tilli’s product line and playing an instrumental role in the success of the company, Raja brings 30 years of rich technology experience, solving business problems across diverse industries ranging from pharmaceuticals, leasing, utilities, and public sector. With core experience spanning across all market leading technologies, his time has been well spent deploying over 40 SAP implementations globally.

Ali Saberi CEO Tilli Software Ali Saberi

Founder and Chief Executive Officer

Ali Saberi, is a technology maestro with an entrepreneurial spirit who founded Tilli and revolutionized the digital transformation journey of a number of utility businesses in the US. He carries over 25 years of experience in SAP management consulting with core focus on SAP IS-U/CCS and IS-PS project implementations, while working simultaneously in global digital payments and customer communication space. His relentless efforts have empowered businesses to bring the “Aha Payment Experience” and delight their customers.

 

Follow Ali Saberi at 

Read on his publications at Medium