FAQ

Bharat Bill Payment System (BBPS) is an RBI-mandated system that offers integrated and interoperable bill payment services to customers across geographies with an assurance of safe and secure transactions.

There are a number of biller categories on the BBPS platform for which you can make payments. These include all types of recurring bills such as electricity, telecom, DTH, Gas, water bills, Insurance, Loan repayments, Education fees, FasTag Recharge, Municipal taxes, Housing society, Subscription fees etc.

BBPS facilitates consumers with a number of payment options to make their bill payments such as cash, debit card, credit card, IMPS, netbanking, AEPS, UPI, and UPI wallet.

Paying bills through BBPS is pretty simple.

1. Connect to any Internet Banking/App of your respective bank or Visit bank/branch or retail shop
2. Click on Bill payment or BBPS Tab
3. Choose the category of biller and enter the bill details
4. Initiate a payment and get instant confirmation.

Being on BBPS platform brings a number of benefits to the Billers.

• Consumers get a single-screen view of all their bills and can make payments anytime from anywhere.
• Payments can be made through any consumer-facing channel such as net banking, UPI, UPI wallet, debit/credit card, IMPS, Cash, AEPS, or in the physical outlets as well.
• Billers get paid faster and securely from customers across different locations.
• Guaranteed settlement of funds.

A Technology Service Provider (TSP) for BBPS offers technology and integration services as per business requirement along with necessary support program with technical upgrades. The TSP must have a pool of tech engineers with strong experience in integration and sound knowledge in the specified domain/industry to ease the overall process.

Tilli has developed a platform, XDEX (Cross Company Data EXchange) that accelerates the integration process and enables the exchange of data between various applications, including enterprise resource planning (ERP) systems like SAP and Oracle, as well as smaller applications used by small and medium-sized businesses like Tally, Zoho, and QuickBooks.

It eases and expedites the process of data exchange and helps integrate one system to another, thus helping Billers on board the BBPS platform seamlessly.

We provide Technology Services to all the 25 categories (identified by NPCI BBPS) of service providers requiring recurring payments like electricity, telecom, DTH, Gas, water supply, Insurance, Loan repayments, Education fees, FasTag Recharge, Municipal taxes, Housing society, Subscription fees etc.

We support all types of ERP systems, business support systems, CRMs and legacy systems including SAP, Salesforce, Oracle, Zoho, Tally, QuickBooks, and others.

Yes, our ready-to-use adopters can seamlessly integrate Billers running on legacy systems to the BBPS platform. We provide end-to-end technical support for the on-boarding process.

It usually takes 2 weeks to complete the technology integration process after which the Biller can get listed on BBPS platform following the BBPS guidelines.

In most cases, on-site support is not required. However, our team can visit your premises occasionally whenever needed. In addition to this, we can dedicate a team under “Managed Services Engagement” to work closely with you.

To enable Billers on board the BBPS Platform, remote assistance is sufficient and we provide round-the-clock support from our facility.