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Customer Communication

Bring real-time customer communication to life with Tilli’s Nudge!

We understand that loyal customers are the lifeblood of every business and an ineffective communication approach can not only lead to confused and dissatisfied customers, but also to missed opportunities and lost revenue. We have witnessed enterprises stepping up their customer communication as part of their digital transformation program and benefitting with superior business outcomes.

Re-invent Experiences with Digital Transformation

Digital transformation of your organization can also touch the height of epitome with a world-class CX experience, designed and deployed by Nudge, a leading CPaaS provider. With our Cloud-Based Communication Platform as a Service, you can create an amazing customer communication experience, deepen customer loyalty, and develop customer-centricity as the culture of your organization.

Embrace an
Omni-Channel Presence

We have helped businesses build powerful Omni-channel presence that has streamlined their communication, opened up targeted two-way customer interactions, and led to exemplary customer engagement yielding high ROI to businesses.

Choose multi-channel customer communication platform and boost the CX Experience

Increase customer lifetime value and loyalty by personalizing and opening up the door for two-way communication

Get customer feedback, run campaigns, conduct surveys, push notifications, and engage your customers through emails, SMS, Messenger, WhatsApp, IVR and more.

Add or remove features in your messages, videos, or chats and reach out to your customer’s in real-time, that too on their preferred channel.

Make your customers feel special, attended, and cared.

Embrace the Nudge Effect

Mass communication across multiple channels (SMS, WhatsApp, Chatbot, Emails, IVR, and more) at competitive pricing

Pay-as-you-use and cut unnecessary spending on other channels

Globally trusted and secure platform, offering relatively better ROI

No huge upfront investment; no exhaustive IT infrastructure needed

Easy to integrate, optimize and scale as per your growing business needs

More than 240 enterprise application integrations possible

A single missing touch point can impact your customer experience!

Bring yourself on multi-channel communication platform with Nudge!

Start your FREE Trial!

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And more...

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© 2024 Tilli. All rights reserved.
Shabbir Gilani CRO Tilli SoftwareShabbir Gilani

Chief Revenue Officer

Shabbir Gilani, Chief Revenue Officer, holds an extensive experience of 25 years in leadership, system implementation, and business development across different industry verticals. He personifies a strong combination of technology and human essence to palpate customer challenges that ensures organization-wide solution implementations on time, every time. His expertise in identifying the customer communication challenges and implementing a tailor-made apt solution can transform the digital journey of any business.

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Shahid Husain

Chief Operating Officer

A seasoned technologist with 20+ years of strategic ERP proficiency driving excellence in tech landscapes, ranging from full life cycle software development, operations, and management to organizational change and IT strategy. From solution architecture to project mastery, his in-depth knowledge amplifies our ventures, ensuring optimal client engagement and enriched service offerings. He has extensive expertise in building, developing, and leading high-performing and distributed global teams across consulting and products. Follow Shahid Husain at 

Raja Gopal Vemuri

Chief Technology Officer

Besides being the chief technology architect of Tilli’s product line and playing an instrumental role in the success of the company, Raja brings 30 years of rich technology experience, solving business problems across diverse industries ranging from pharmaceuticals, leasing, utilities, and public sector. With core experience spanning across all market leading technologies, his time has been well spent deploying over 40 SAP implementations globally.

Ali Saberi CEO Tilli Software Ali Saberi

Founder and Chief Executive Officer

Ali Saberi, is a technology maestro with an entrepreneurial spirit who founded Tilli and revolutionized the digital transformation journey of a number of utility businesses in the US. He carries over 25 years of experience in SAP management consulting with core focus on SAP IS-U/CCS and IS-PS project implementations, while working simultaneously in global digital payments and customer communication space. His relentless efforts have empowered businesses to bring the “Aha Payment Experience” and delight their customers.

 

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Read on his publications at Medium