by Tilli | Apr 12, 2023 | Blog, Business, Technological Innovation, Tilli
As businesses continue to navigate an ever-evolving landscape, the importance of staying agile and adaptable has never been more crucial. Yet, despite the numerous benefits of SAP S/4HANA, many organizations are still hesitant to make the switch from their legacy SAP...
by Tilli | Apr 20, 2022 | Customer Communication, Customer Experience, Tilli
It’s time we give our customers what they want, autonomy over their money, communication, and the way they consume information and data. Most people are now prosumers and they expect more say in the way they pay bills and interact with companies. Now more than ever,...
by Tilli | Mar 1, 2022 | Business, Tilli
If you remember that one time that Instagram shut down and everyone panicked, then this is for you. The truth is, you don’t own social media, but you do own your email list. Unfortunately, however, many business owners struggle with creating email content that...
by Tilli | Feb 23, 2022 | Customer Experience, Tilli
You want to connect and communicate with your customers. Still, with growing marketing and communication technology and platforms, it can be hard to know the best way to meet your customers where they are and build authentic communication channels. So here are some of...
by Tilli | Dec 27, 2021 | Customer Experience, Tilli
Utility companies have one goal: to keep the lights on and help energy customers do the same. In today’s interconnected world, we all want to be able to control our lives, and now we want to do the same with our utilities. These companies are tasked with making...
by Tilli | Dec 20, 2021 | Digital Billing, Digital Currency, Tilli
Utilities are changing. The industry is shifting from a centralized power supply model to an increasingly decentralized, customer-centric, and digital model. It’s increasingly important that utility companies embrace a holistic digital transformation to entirely...