by Tilli | Apr 18, 2022 | Customer Experience, Digital Billing
It’s 2022, and technology has continued to move forward, creating more streamlined customer payments and interaction processes. Here are five trends that are becoming expectations for utility companies and beyond in the digital world. Digital Signatures Paper...
by Tilli | Feb 10, 2022 | Digital Billing
Every day we become more aware that we need to do more for the environment. And reduced paper consumption is one way you can significantly impact the environment by eliminating the excessive consumption of paper. Did you know that it takes 24 trees to produce one ton...
by Tilli | Dec 20, 2021 | Digital Billing, Digital Currency, Tilli
Utilities are changing. The industry is shifting from a centralized power supply model to an increasingly decentralized, customer-centric, and digital model. It’s increasingly important that utility companies embrace a holistic digital transformation to entirely...
by Tilli | Nov 15, 2021 | Digital Billing, Payment Options, Tilli
It’s true: collecting payments for utilities is a tough gig. Between keeping up with new regulations, managing a constantly changing client base, and maintaining relationships with clients that have been in business for decades, there’s so much coming at...
by Ali Saberi | Feb 18, 2021 | Cryptocurrency, Digital Billing, Digital Currency, Payment Options, Technological Innovation
Utility companies have historically been behind when it comes to technological innovation for consumers. Online billing portals, SMS payments, and app development have become mainstream in only the last ten or so years. It’s safe to say that suggesting utility...
