by Tilli | Nov 8, 2021 | Blockchain, Tilli
It’s no secret that we’re in the midst of a revolution. As blockchain technology becomes more and more prevalent, it’s clear that there will be no end to how our lives are transformed by this new innovation. The way we think about money is changing,...
by Tilli | Nov 1, 2021 | Tilli, User Experience
For those of you who are paying attention, the utility industry has been working hard to build mobile apps that make it easier than ever to communicate with your company.This means that customers can pay bills, set up automatic payments, or submit service requests...
by Tilli | Oct 26, 2021 | Software, Tilli, User Experience
Whether you’re a startup or a mature, established utility provider, you may have overlooked the role that your utility billing software plays in your business’s efficiency and profitability. After all, dozens of factors influence the way your company...
by Tilli | Oct 19, 2021 | Customer Experience, Smart Forms, Tilli
COVID-19 has drastically changed the way we do business with one another. From requiring masks at businesses to keeping our distance from others, we’ve all had to change the way we live and work in order to keep everyone safe. These safeguards have created an...
by Tilli | Oct 1, 2021 | Customer Experience, Tilli
For many people, their utility companies are an inconvenience: they only come into contact with them when they need to pay a bill or respond to an unexpected outage or come home to a flooded basement. But in today’s world, where consumers expect a personalized,...