by Tilli | Apr 19, 2022 | Case Studies
CASE STUDY IN PARTNERSHIP WITH WASHINGTON GAS Background and Summary Washington Gas is a regulated utility providing natural gas service to more than 1.2 million customers in the District of Columbia, Maryland, and Virginia. The company provides energy to residential,...by Tilli | Apr 19, 2022 | Case Studies
CASE STUDY IN PARTNERSHIP WITH WASHINGTON GAS Background and Summary for Customer Communication Experience Washington Gas is a regulated utility providing natural gas service to more than 1.2 million customers in the District of Columbia, Maryland, and Virginia. The...by Tilli | Apr 19, 2022 | Case Studies
CASE STUDY IN PARTNERSHIP WITH HOWARD COUNTY Background Howard County has been one of the fastest-growing counties since 2017. As a result, the county determined that the most successful path to engage with its constituents and customers was to provide a fully...by Tilli | Apr 18, 2022 | Customer Experience, Digital Billing
It’s 2022, and technology has continued to move forward, creating more streamlined customer payments and interaction processes. Here are five trends that are becoming expectations for utility companies and beyond in the digital world. Digital Signatures Paper...Chief Revenue Officer
Shabbir Gilani, Chief Revenue Officer, holds an extensive experience of 25 years in leadership, system implementation, and business development across different industry verticals. He personifies a strong combination of technology and human essence to palpate customer challenges that ensures organization-wide solution implementations on time, every time. His expertise in identifying the customer communication challenges and implementing a tailor-made apt solution can transform the digital journey of any business.
Chief Operating Officer
A seasoned technologist with 20+ years of strategic ERP proficiency driving excellence in tech landscapes, ranging from full life cycle software development, operations, and management to organizational change and IT strategy. From solution architecture to project mastery, his in-depth knowledge amplifies our ventures, ensuring optimal client engagement and enriched service offerings. He has extensive expertise in building, developing, and leading high-performing and distributed global teams across consulting and products. Follow Shahid Husain at
Chief Technology Officer
Besides being the chief technology architect of Tilli’s product line and playing an instrumental role in the success of the company, Raja brings 30 years of rich technology experience, solving business problems across diverse industries ranging from pharmaceuticals, leasing, utilities, and public sector. With core experience spanning across all market leading technologies, his time has been well spent deploying over 40 SAP implementations globally.
Founder and Chief Executive Officer
Ali Saberi, is a technology maestro with an entrepreneurial spirit who founded Tilli and revolutionized the digital transformation journey of a number of utility businesses in the US. He carries over 25 years of experience in SAP management consulting with core focus on SAP IS-U/CCS and IS-PS project implementations, while working simultaneously in global digital payments and customer communication space. His relentless efforts have empowered businesses to bring the “Aha Payment Experience” and delight their customers.
Read on his publications at Medium