The popularity of communication platforms as a service (CPaaS) software has exploded in various verticals, finding its firm footing within the education world. It’s no secret that our education systems are in dire need of a facelift. With the advent of new...
Digital customer engagement is an umbrella term covering all the ways your customers interact with your brand online. It includes social media posts, blog posts, email newsletters, and more. When we talk about customer engagement, though, we’re not just talking...
Nudge is an advanced tool created to elevate your customer experience and communication. Nudge has everything you need to collect revenue, connect with your customers, and transform your business through exceptional billing services, event-based communication, and...
SMS — or text messaging — is a powerful tool for marketing and customer communication. While email marketing tends to be the most significant focus, SMS marketing allows instant content delivery and less competition in their inbox. What Is SMS Marketing And How Does...
For those of you who are paying attention, the utility industry has been working hard to build mobile apps that make it easier than ever to communicate with your company.This means that customers can pay bills, set up automatic payments, or submit service requests...
Whether you’re a startup or a mature, established utility provider, you may have overlooked the role that your utility billing software plays in your business’s efficiency and profitability. After all, dozens of factors influence the way your company...
