What is CPaaS?

What is CPaaS?

by | May 25, 2022 | Nudge

Business owners are always looking for new ways to improve their companies. And when you hear about CPaaS (communication platform as a service software), you might think: “That’s a pretty wonderful tool — but how can it help me?” A cloud-based...
What is Digital Customer Engagement?

What is Digital Customer Engagement?

by | May 4, 2022 | Nudge, User Experience

Digital customer engagement is an umbrella term covering all the ways your customers interact with your brand online. It includes social media posts, blog posts, email newsletters, and more. When we talk about customer engagement, though, we’re not just talking...