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Frictionless Payments and the New “Customer Experience” in Utilities

Frictionless Payments and the New “Customer Experience” in Utilities

by Ali Saberi | Mar 18, 2021 | Customer Experience, Payment Options

Customer experience is a relatively new buzz phrase in the corporate world, especially in the utility industry. In the past, utility companies weren’t overly concerned with how customers and consumers interacted with their product because ratepayers often couldn’t...

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